Terms & Conditions

Key Highlights

1. Introduction

Welcome to pb888, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions constitute a legally binding agreement between you (the user) and pb888 governing your access to and use of our website, mobile platform, and all associated services. They apply to all betting, gaming, bonus claims, deposits, and withdrawals conducted through pb888.

By registering an account or continuing to use pb888 after any update to these terms, you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions in their entirety. If you do not accept these terms, you must immediately cease using the platform.

2. Eligibility & Age Restriction

To create an account and use pb888, you must meet all of the following eligibility criteria:

• Age: You must be at least 21 years of age. pb888 enforces a strict 21+ policy. Any user found to be underage will have their account immediately closed and all winnings forfeited.
• Residency: You must be physically located in a jurisdiction where online gambling is not prohibited at the time of accessing the platform.
• Single Account: Each user is permitted to hold only one active pb888 account. Duplicate or multiple accounts per person are strictly prohibited.
• Accurate Information: All registration details you provide must be true, accurate, current, and complete. Providing false information is grounds for immediate account termination.
• Own Account Usage: You must only bet and play using your own pb888 account. Placing bets on behalf of another person is not permitted.

3. Account Registration & Security

Creating a pb888 account is free of charge and requires you to complete our registration process. All fields marked as mandatory must be filled in accurately at the time of registration.

Account Security Responsibilities

You are solely responsible for maintaining the confidentiality of your login credentials. You must:

• Choose a strong, unique password and update it regularly.
• Never share your username or password with any third party.
• Log out of your account after each session, especially on shared devices.
• Notify pb888 support immediately if you suspect any unauthorised access to your account.

Account Closure

You may request account closure at any time by contacting our support team via email at [email protected]. pb888 also reserves the right to close or suspend any account that breaches these Terms & Conditions without prior notice.

4. Deposits & Withdrawals

pb888 supports a range of convenient and secure payment methods tailored for Bangladesh-based players. All financial transactions are processed in BDT and must originate from payment accounts registered in your name.

Deposit Guidelines

• Accepted deposit methods include bKash, Nagad, Rocket, Upay, and select bank transfers (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank).
• Minimum deposit amounts apply and are displayed at the time of transaction. pb888 does not charge any deposit fees, though your payment provider may apply their own charges.
• Funds deposited via cryptocurrency or unverified third-party wallets are not accepted and may be reversed without notice.
• pb888 reserves the right to reject deposits that appear to originate from fraudulent, unlawful, or unverified sources.

Withdrawal Guidelines

• Withdrawals are processed only to the same payment method used for the original deposit, subject to availability.
• Withdrawal requests are subject to standard KYC verification. Unverified accounts may experience delays or temporary holds on withdrawal requests.
• Any active bonus balance must satisfy the applicable wagering requirement before a withdrawal can be approved.
• pb888 aims to process withdrawal requests within 24 hours during Bangladesh Standard Time (BST, UTC+6) business hours. Processing times may extend during peak periods or where additional verification is required.

5. Bonuses & Promotions

pb888 offers a range of bonuses and promotional offers including welcome bonuses, reload bonuses, free spins, and cashback deals. All bonuses are subject to specific terms and conditions that govern their availability, use, and withdrawal eligibility.

General Bonus Rules

• Each welcome bonus or sign-up promotion is available once per household, device, IP address, and payment method. Attempting to claim the same bonus multiple times will result in cancellation.
• Bonuses must be used within the validity window stated on the promotion page. Expired bonuses are forfeited automatically and cannot be reinstated.
• Wagering requirements (rollover) vary by offer. The rollover multiplier and eligible games are clearly stated in each promotion's specific terms. Not all games contribute equally toward clearing wagering requirements.
• pb888 reserves the right to modify, suspend, or cancel any promotion at any time. Active bonus balances will not be affected mid-cycle unless a violation is detected.

Bonus Abuse Policy

Any evidence of bonus abuse — including arbitrage betting, matched betting across multiple accounts, exploiting software errors, or any coordinated strategy designed to extract value from promotions without genuine risk — will result in immediate cancellation of all bonus funds and may lead to permanent account closure. pb888 uses fraud detection tools to identify and prevent such activity.

6. Prohibited Activities

The following activities are strictly prohibited on the pb888 platform. Engaging in any of the following will result in immediate account suspension, forfeiture of balances, and may be referred to relevant legal authorities:

• Using automated bots, scripts, or software to place bets, manipulate outcomes, or circumvent security measures.
• Money laundering or using pb888 as a conduit to process proceeds of illegal activity.
• Colluding with other players to fix match outcomes, exploit in-game mechanics, or gain an unfair advantage.
• Registering multiple accounts under different names, phone numbers, or email addresses to claim bonuses more than once.
• Posting, transmitting, or distributing abusive, defamatory, or offensive content via any pb888 communication channel.
• Attempting to access or tamper with server-side code, game RNG systems, or backend infrastructure of pb888.

pb888 operates a zero-tolerance policy on all forms of fraudulent or dishonest conduct. We cooperate fully with law-enforcement agencies and financial regulators where required by applicable laws.

7. Responsible Gaming

pb888 is committed to promoting responsible gaming among all its users. We believe that gambling should be an enjoyable and controlled leisure activity. We strongly encourage all players to set personal limits and to seek help if gambling begins to cause concern.

• Self-exclusion options are available to any user who wishes to take a break from gambling. Self-exclusion periods range from 30 days to permanent exclusion. Contact [email protected] to activate self-exclusion.
• Deposit limits and session time limits can be configured on request through our support team to help you manage your spend and play time responsibly.
• pb888 encourages users to take regular breaks and to never chase losses. If you feel that gambling is negatively affecting your life or the lives of those around you, please seek professional help immediately.

8. Intellectual Property

All content on the pb888 platform — including but not limited to logos, graphics, text, software, game interfaces, page layouts, and audio-visual materials — is the exclusive intellectual property of pb888 or its licensed content providers. Unauthorized reproduction, distribution, modification, or commercial exploitation of any pb888 content is strictly prohibited.

You are granted a limited, non-exclusive, non-transferable licence to access and use the pb888 platform solely for personal, non-commercial entertainment purposes. This licence does not permit you to copy, mirror, scrape, frame, or otherwise exploit pb888 content for any commercial gain or competitive purpose.

9. Limitation of Liability

To the fullest extent permitted by applicable law, pb888 shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of the platform. Specifically, pb888 accepts no liability for:

• Loss of funds resulting from technical failures, connectivity issues, or scheduled maintenance periods.
• Incorrect or outdated information provided by third-party game providers or data suppliers integrated into the pb888 platform.
• Any losses incurred as a result of your failure to comply with these Terms & Conditions, including any bonus forfeiture or account restrictions applied due to a breach.

10. Amendments to These Terms

pb888 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time and without prior notice. The most current version of these terms will always be accessible on this page, along with the effective date of the latest revision.

Where changes are material, pb888 will make reasonable efforts to notify registered users via email or an on-platform notification. However, it remains your responsibility to review these terms periodically. Your continued use of the pb888 platform following any update constitutes your binding acceptance of the revised Terms & Conditions.

11. Governing Law & Disputes

These Terms & Conditions and any dispute or claim arising from your use of pb888 shall be governed by and construed in accordance with applicable law. pb888 makes no representation that the platform is appropriate or available for use in all geographic locations.

In the event of a dispute, we encourage users to contact our support team in the first instance at [email protected]. pb888 will make every reasonable effort to resolve disputes amicably and in a timely manner. If a resolution cannot be reached, the dispute may be submitted to an independent arbitration process as determined by pb888.